Privacy Policy

Privacy Policy for Good Guys Auto Care

Good Guys Auto Care (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing/service address
Vehicle Information: Vehicle details, service needs, and repair requests
Communication Data: Messages, call details, and information you provide when contacting us
Website Data: Basic usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

Provide repair quotes and service estimates
Contact you regarding your request (via call, text, or email)
Schedule and perform services
Improve our website, services, and customer experience
Send updates, promotions, or service-related information (you may opt out at any time)

3. Text, Call, and Email Communications (TCPA Compliance)

By submitting your information through our website or forms, you agree to be contacted by Good Guys Auto Care via phone call, text message, and email regarding your request and our services.

Message and data rates may apply
You can opt out at any time by replying STOP to text messages or following unsubscribe instructions in emails

4. How We Share Your Information

We do not sell or rent your personal information.

We may share your information only when necessary to:

Provide services (e.g., payment processors or scheduling tools)
Comply with legal obligations
Protect our rights, property, or safety

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You have the right to:

Request access to your personal information
Request corrections or updates
Opt out of marketing communications at any time

To make a request, contact us using the information below.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Good Guys Auto Care
Website: www.goodguyscare.com
Phone: (405) 586-0422

Good Guys Membership – Terms & Conditions

By enrolling in the Good Guys Membership, you agree to the following terms:

Membership Benefits

Member-only discounted pricing on labor and parts
Complimentary diagnostics (up to 1 hour per visit, no teardown; $20 trip fee applies; excessive use may be subject to additional charges)
Household coverage for up to four (4) vehicles
Priority scheduling
Roadside Assistance Labor Credit
Includes a one-time labor credit of up to $100 for qualifying roadside assistance services. Valid receipt required. Credit applies to labor only, has no cash value, is non-refundable, and may be used toward a completed service.

Apples-to-Apples Price Guarantee
We will match a competitor’s price for comparable services. If we are unable to match the price, the difference will be issued as a credit toward a future service. No cash value.

Account Standing
Benefits are available to members in good standing. Accounts with unpaid balances may have services paused or canceled until the balance is resolved.

Safety Policy
Safety is our top priority. If a vehicle condition or service location is deemed unsafe, our technician may decline service. Good Guys Auto Care will follow up to make necessary adjustments. Failure to comply may result in cancellation of membership.

Cancellation & No Refund Policy
Membership may be canceled at any time. All fees are non-refundable. Members will continue to receive benefits through the end of the current billing period after cancellation.